BLS Official Data · OEWS May 2025

Customer Service Representatives in West Virginia

$42,430 / year · average (mean) annual wage
$20.4 per hour

▼ 8.9% below U.S. average45th of 51 states

Source: U.S. Bureau of Labor Statistics Dataset: OEWS May 2025 Published: May 2026 Coverage: All 50 States + DC
Average$42,430per year
Median$38,430per year
Hourly$20.4per hour
10th – 90th percentile$29,590 – $56,970per year

Customer Service Representatives Pay Range in West Virginia

Pay distribution across experience levels

  • 10th Percentile — Entry Level$29,590
  • 25th Percentile — Junior$34,440
  • 50th Percentile — Median$38,430
  • 75th Percentile — Senior$48,500
  • 90th Percentile — Top Earners$56,970

Half of Customer Service Representatives in West Virginia earn more than $38,430. The top 10% make $56,970 or more, while entry-level workers start around $29,590.

Customer Service Representatives in West Virginia: Key Facts

Source: BLS OEWS May 2025

  • West Virginia ranks 45th of 51 states for Customer Service Representatives pay, at $42,430 per year (8.9% below the U.S. average of $46,590).
  • 9,860 people work as Customer Service Representatives in West Virginia — 0.4% of all U.S. Customer Service Representatives jobs.
  • Location quotient 0.84: Customer Service Representatives jobs are less concentrated in West Virginia than in the U.S. overall.
  • Pay range: the lowest-paid 10% earn under $29,590; the top 10% earn over $56,970.
  • Hourly equivalent: $20.4 per hour (2,080 hours/year).
  • The highest-paying state is California at $54,640.
  • Among business jobs in West Virginia, Personal Financial Advisors pays the most ($124,400).

Customer Service Representatives Job Market in West Virginia

Key factors affecting compensation

West Virginia's key industries are Energy, Healthcare, Manufacturing, and its job market is rated low. Customer Service Representatives here earn $42,430 on average, placing the state 45th nationally.

With a cost-of-living index of 0.78 (U.S. = 1.00), a West Virginia salary of $42,430 is roughly equivalent to $54,397 at the national average cost of living.

Compared with nearby states in the pay ranking, South Dakota ($42,940), Nevada ($42,720), New Mexico ($42,600) are the closest alternatives for Customer Service Representatives weighing a move.

U.S. Bureau of Labor Statistics · Occupational Employment and Wage Statistics (OES) · May 2025

Related career salary benchmarks

Frequently Asked Questions

Common questions about this salary

What is the average Customer Service Representatives salary in West Virginia?

The average Customer Service Representatives salary in West Virginia is $42,430 per year (median $38,430), which is 8.9% below the national average of $46,590.

How does West Virginia rank for Customer Service Representatives pay?

West Virginia ranks 45th out of 51 states. The highest-paying state is California ($54,640/yr).

How much do entry-level Customer Service Representatives make in West Virginia?

The lowest-paid 10% of Customer Service Representatives in West Virginia earn about $29,590 per year and the 25th percentile is $34,440.

How much do Customer Service Representatives make per hour in West Virginia?

About $20.4 per hour, based on the $42,430 annual average and 2,080 working hours per year.

How many Customer Service Representatives work in West Virginia?

BLS counts 9,860 Customer Service Representatives jobs in West Virginia (OEWS May 2025).

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