BLS Official Data · OEWS May 2025

Customer Service Representatives in New York

$52,740 / year · average (mean) annual wage
$25.36 per hour

▲ 13.2% above U.S. average5th of 51 states

Source: U.S. Bureau of Labor Statistics Dataset: OEWS May 2025 Published: May 2026 Coverage: All 50 States + DC
Average$52,740per year
Median$48,000per year
Hourly$25.36per hour
10th – 90th percentile$36,270 – $76,280per year

Customer Service Representatives Pay Range in New York

Pay distribution across experience levels

  • 10th Percentile — Entry Level$36,270
  • 25th Percentile — Junior$40,360
  • 50th Percentile — Median$48,000
  • 75th Percentile — Senior$60,280
  • 90th Percentile — Top Earners$76,280

Half of Customer Service Representatives in New York earn more than $48,000. The top 10% make $76,280 or more, while entry-level workers start around $36,270.

Customer Service Representatives in New York: Key Facts

Source: BLS OEWS May 2025

  • New York ranks 5th of 51 states for Customer Service Representatives pay, at $52,740 per year (13.2% above the U.S. average of $46,590).
  • 141,090 people work as Customer Service Representatives in New York — 5.4% of all U.S. Customer Service Representatives jobs.
  • Location quotient 0.87: Customer Service Representatives jobs are less concentrated in New York than in the U.S. overall.
  • Pay range: the lowest-paid 10% earn under $36,270; the top 10% earn over $76,280.
  • Hourly equivalent: $25.36 per hour (2,080 hours/year).
  • The highest-paying state is California at $54,640.
  • Among business jobs in New York, Personal Financial Advisors pays the most ($210,310).

Customer Service Representatives Job Market in New York

Key factors affecting compensation

New York's key industries are Finance, Technology, Media, and its job market is rated very strong. Customer Service Representatives here earn $52,740 on average, placing the state 5th nationally.

With a cost-of-living index of 1.38 (U.S. = 1.00), a New York salary of $52,740 is roughly equivalent to $38,217 at the national average cost of living.

Compared with nearby states in the pay ranking, California ($54,640), Washington ($54,140), District of Columbia ($53,850) are the closest alternatives for Customer Service Representatives weighing a move.

U.S. Bureau of Labor Statistics · Occupational Employment and Wage Statistics (OES) · May 2025

Related career salary benchmarks

Frequently Asked Questions

Common questions about this salary

What is the average Customer Service Representatives salary in New York?

The average Customer Service Representatives salary in New York is $52,740 per year (median $48,000), which is 13.2% above the national average of $46,590.

How does New York rank for Customer Service Representatives pay?

New York ranks 5th out of 51 states. The highest-paying state is California ($54,640/yr).

How much do entry-level Customer Service Representatives make in New York?

The lowest-paid 10% of Customer Service Representatives in New York earn about $36,270 per year and the 25th percentile is $40,360.

How much do Customer Service Representatives make per hour in New York?

About $25.36 per hour, based on the $52,740 annual average and 2,080 working hours per year.

How many Customer Service Representatives work in New York?

BLS counts 141,090 Customer Service Representatives jobs in New York (OEWS May 2025).

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