Customer Service Representatives Pay Range in District of Columbia
Pay distribution across experience levels
- 10th Percentile — Entry Level$37,440
- 25th Percentile — Junior$40,400
- 50th Percentile — Median$48,250
- 75th Percentile — Senior$62,560
- 90th Percentile — Top Earners$77,120
Half of Customer Service Representatives in District of Columbia earn more than $48,250. The top 10% make $77,120 or more, while entry-level workers start around $37,440.
Customer Service Representatives in District of Columbia: Key Facts
Source: BLS OEWS May 2025
- District of Columbia ranks 3rd of 51 states for Customer Service Representatives pay, at $53,850 per year (15.6% above the U.S. average of $46,590).
- 7,550 people work as Customer Service Representatives in District of Columbia — 0.3% of all U.S. Customer Service Representatives jobs.
- Location quotient 0.64: Customer Service Representatives jobs are less concentrated in District of Columbia than in the U.S. overall.
- Pay range: the lowest-paid 10% earn under $37,440; the top 10% earn over $77,120.
- Hourly equivalent: $25.89 per hour (2,080 hours/year).
- The highest-paying state is California at $54,640.
- Among business jobs in District of Columbia, Financial Examiners pays the most ($187,240).
Customer Service Representatives Job Market in District of Columbia
Key factors affecting compensation
District of Columbia's key industries are Government, Finance, Technology, and its job market is rated very strong. Customer Service Representatives here earn $53,850 on average, placing the state 3rd nationally.
With a cost-of-living index of 1.52 (U.S. = 1.00), a District of Columbia salary of $53,850 is roughly equivalent to $35,428 at the national average cost of living.
Compared with nearby states in the pay ranking, California ($54,640), Washington ($54,140), Massachusetts ($52,750) are the closest alternatives for Customer Service Representatives weighing a move.
U.S. Bureau of Labor Statistics · Occupational Employment and Wage Statistics (OES) · May 2025
Other Business Jobs in District of Columbia
Related career salary benchmarks
- Financial Examiners $187,240/yr District of Columbia +247.7% vs this role
- Personal Financial Advisors $144,800/yr District of Columbia +168.9% vs this role
- Credit Analysts $144,010/yr District of Columbia +167.4% vs this role
- Management Analysts $130,350/yr District of Columbia +142.1% vs this role
- Budget Analysts $124,680/yr District of Columbia +131.5% vs this role
- Financial and Investment Analysts $123,890/yr District of Columbia +130.1% vs this role
- Accountants and Auditors $122,680/yr District of Columbia +127.8% vs this role
- Project Management Specialists $119,530/yr District of Columbia +122.0% vs this role
Frequently Asked Questions
Common questions about this salary
What is the average Customer Service Representatives salary in District of Columbia?
The average Customer Service Representatives salary in District of Columbia is $53,850 per year (median $48,250), which is 15.6% above the national average of $46,590.
How does District of Columbia rank for Customer Service Representatives pay?
District of Columbia ranks 3rd out of 51 states. The highest-paying state is California ($54,640/yr).
How much do entry-level Customer Service Representatives make in District of Columbia?
The lowest-paid 10% of Customer Service Representatives in District of Columbia earn about $37,440 per year and the 25th percentile is $40,400.
How much do Customer Service Representatives make per hour in District of Columbia?
About $25.89 per hour, based on the $53,850 annual average and 2,080 working hours per year.
How many Customer Service Representatives work in District of Columbia?
BLS counts 7,550 Customer Service Representatives jobs in District of Columbia (OEWS May 2025).
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