BLS Official Data · OEWS May 2025

Customer Service Representatives in California

$54,640 / year · average (mean) annual wage
$26.27 per hour

▲ 17.3% above U.S. average1st of 51 states

Source: U.S. Bureau of Labor Statistics Dataset: OEWS May 2025 Published: May 2026 Coverage: All 50 States + DC
Average$54,640per year
Median$49,560per year
Hourly$26.27per hour
10th – 90th percentile$38,110 – $75,700per year

Customer Service Representatives Pay Range in California

Pay distribution across experience levels

  • 10th Percentile — Entry Level$38,110
  • 25th Percentile — Junior$44,200
  • 50th Percentile — Median$49,560
  • 75th Percentile — Senior$61,510
  • 90th Percentile — Top Earners$75,700

Half of Customer Service Representatives in California earn more than $49,560. The top 10% make $75,700 or more, while entry-level workers start around $38,110.

Customer Service Representatives in California: Key Facts

Source: BLS OEWS May 2025

  • California ranks 1st of 51 states for Customer Service Representatives pay, at $54,640 per year (17.3% above the U.S. average of $46,590).
  • 176,850 people work as Customer Service Representatives in California — 6.8% of all U.S. Customer Service Representatives jobs.
  • Location quotient 0.58: Customer Service Representatives jobs are less concentrated in California than in the U.S. overall.
  • Pay range: the lowest-paid 10% earn under $38,110; the top 10% earn over $75,700.
  • Hourly equivalent: $26.27 per hour (2,080 hours/year).
  • Among business jobs in California, Personal Financial Advisors pays the most ($170,070).

Customer Service Representatives Job Market in California

Key factors affecting compensation

California's key industries are Technology, Entertainment, Agriculture, and its job market is rated very strong. Customer Service Representatives here earn $54,640 on average, placing the state 1st nationally.

With a cost-of-living index of 1.42 (U.S. = 1.00), a California salary of $54,640 is roughly equivalent to $38,479 at the national average cost of living.

Compared with nearby states in the pay ranking, Washington ($54,140), District of Columbia ($53,850), Massachusetts ($52,750) are the closest alternatives for Customer Service Representatives weighing a move.

U.S. Bureau of Labor Statistics · Occupational Employment and Wage Statistics (OES) · May 2025

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Frequently Asked Questions

Common questions about this salary

What is the average Customer Service Representatives salary in California?

The average Customer Service Representatives salary in California is $54,640 per year (median $49,560), which is 17.3% above the national average of $46,590.

How does California rank for Customer Service Representatives pay?

California ranks 1st out of 51 states. The highest-paying state is California ($54,640/yr).

How much do entry-level Customer Service Representatives make in California?

The lowest-paid 10% of Customer Service Representatives in California earn about $38,110 per year and the 25th percentile is $44,200.

How much do Customer Service Representatives make per hour in California?

About $26.27 per hour, based on the $54,640 annual average and 2,080 working hours per year.

How many Customer Service Representatives work in California?

BLS counts 176,850 Customer Service Representatives jobs in California (OEWS May 2025).

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