BLS Official Data · OEWS May 2025

Customer Service Representatives in Connecticut

$51,860 / year · average (mean) annual wage
$24.93 per hour

▲ 11.3% above U.S. average6th of 51 states

Source: U.S. Bureau of Labor Statistics Dataset: OEWS May 2025 Published: May 2026 Coverage: All 50 States + DC
Average$51,860per year
Median$48,090per year
Hourly$24.93per hour
10th – 90th percentile$37,290 – $73,650per year

Customer Service Representatives Pay Range in Connecticut

Pay distribution across experience levels

  • 10th Percentile — Entry Level$37,290
  • 25th Percentile — Junior$40,460
  • 50th Percentile — Median$48,090
  • 75th Percentile — Senior$60,010
  • 90th Percentile — Top Earners$73,650

Half of Customer Service Representatives in Connecticut earn more than $48,090. The top 10% make $73,650 or more, while entry-level workers start around $37,290.

Customer Service Representatives in Connecticut: Key Facts

Source: BLS OEWS May 2025

  • Connecticut ranks 6th of 51 states for Customer Service Representatives pay, at $51,860 per year (11.3% above the U.S. average of $46,590).
  • 24,490 people work as Customer Service Representatives in Connecticut — 0.9% of all U.S. Customer Service Representatives jobs.
  • Location quotient 0.86: Customer Service Representatives jobs are less concentrated in Connecticut than in the U.S. overall.
  • Pay range: the lowest-paid 10% earn under $37,290; the top 10% earn over $73,650.
  • Hourly equivalent: $24.93 per hour (2,080 hours/year).
  • The highest-paying state is California at $54,640.
  • Among business jobs in Connecticut, Personal Financial Advisors pays the most ($160,780).

Customer Service Representatives Job Market in Connecticut

Key factors affecting compensation

Connecticut's key industries are Finance, Insurance, Manufacturing, and its job market is rated strong. Customer Service Representatives here earn $51,860 on average, placing the state 6th nationally.

With a cost-of-living index of 1.22 (U.S. = 1.00), a Connecticut salary of $51,860 is roughly equivalent to $42,508 at the national average cost of living.

Compared with nearby states in the pay ranking, Washington ($54,140), District of Columbia ($53,850), Massachusetts ($52,750) are the closest alternatives for Customer Service Representatives weighing a move.

U.S. Bureau of Labor Statistics · Occupational Employment and Wage Statistics (OES) · May 2025

Related career salary benchmarks

Frequently Asked Questions

Common questions about this salary

What is the average Customer Service Representatives salary in Connecticut?

The average Customer Service Representatives salary in Connecticut is $51,860 per year (median $48,090), which is 11.3% above the national average of $46,590.

How does Connecticut rank for Customer Service Representatives pay?

Connecticut ranks 6th out of 51 states. The highest-paying state is California ($54,640/yr).

How much do entry-level Customer Service Representatives make in Connecticut?

The lowest-paid 10% of Customer Service Representatives in Connecticut earn about $37,290 per year and the 25th percentile is $40,460.

How much do Customer Service Representatives make per hour in Connecticut?

About $24.93 per hour, based on the $51,860 annual average and 2,080 working hours per year.

How many Customer Service Representatives work in Connecticut?

BLS counts 24,490 Customer Service Representatives jobs in Connecticut (OEWS May 2025).

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