BLS Official Data · OEWS May 2025

Customer Service Representatives in Kentucky

$42,440 / year · average (mean) annual wage
$20.4 per hour

▼ 8.9% below U.S. average44th of 51 states

Source: U.S. Bureau of Labor Statistics Dataset: OEWS May 2025 Published: May 2026 Coverage: All 50 States + DC
Average$42,440per year
Median$38,700per year
Hourly$20.4per hour
10th – 90th percentile$29,440 – $59,810per year

Customer Service Representatives Pay Range in Kentucky

Pay distribution across experience levels

  • 10th Percentile — Entry Level$29,440
  • 25th Percentile — Junior$35,290
  • 50th Percentile — Median$38,700
  • 75th Percentile — Senior$47,800
  • 90th Percentile — Top Earners$59,810

Half of Customer Service Representatives in Kentucky earn more than $38,700. The top 10% make $59,810 or more, while entry-level workers start around $29,440.

Customer Service Representatives in Kentucky: Key Facts

Source: BLS OEWS May 2025

  • Kentucky ranks 44th of 51 states for Customer Service Representatives pay, at $42,440 per year (8.9% below the U.S. average of $46,590).
  • 38,630 people work as Customer Service Representatives in Kentucky — 1.5% of all U.S. Customer Service Representatives jobs.
  • Location quotient 1.16: Customer Service Representatives jobs are more concentrated in Kentucky than in the U.S. overall.
  • Pay range: the lowest-paid 10% earn under $29,440; the top 10% earn over $59,810.
  • Hourly equivalent: $20.4 per hour (2,080 hours/year).
  • The highest-paying state is California at $54,640.
  • Among business jobs in Kentucky, Personal Financial Advisors pays the most ($124,320).

Customer Service Representatives Job Market in Kentucky

Key factors affecting compensation

Kentucky's key industries are Manufacturing, Healthcare, Agriculture, and its job market is rated moderate. Customer Service Representatives here earn $42,440 on average, placing the state 44th nationally.

With a cost-of-living index of 0.83 (U.S. = 1.00), a Kentucky salary of $42,440 is roughly equivalent to $51,133 at the national average cost of living.

Compared with nearby states in the pay ranking, Georgia ($42,940), South Dakota ($42,940), Nevada ($42,720) are the closest alternatives for Customer Service Representatives weighing a move.

U.S. Bureau of Labor Statistics · Occupational Employment and Wage Statistics (OES) · May 2025

Related career salary benchmarks

Frequently Asked Questions

Common questions about this salary

What is the average Customer Service Representatives salary in Kentucky?

The average Customer Service Representatives salary in Kentucky is $42,440 per year (median $38,700), which is 8.9% below the national average of $46,590.

How does Kentucky rank for Customer Service Representatives pay?

Kentucky ranks 44th out of 51 states. The highest-paying state is California ($54,640/yr).

How much do entry-level Customer Service Representatives make in Kentucky?

The lowest-paid 10% of Customer Service Representatives in Kentucky earn about $29,440 per year and the 25th percentile is $35,290.

How much do Customer Service Representatives make per hour in Kentucky?

About $20.4 per hour, based on the $42,440 annual average and 2,080 working hours per year.

How many Customer Service Representatives work in Kentucky?

BLS counts 38,630 Customer Service Representatives jobs in Kentucky (OEWS May 2025).

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