Customer Service Representatives Pay Range in Pennsylvania
Pay distribution across experience levels
- 10th Percentile — Entry Level$31,430
- 25th Percentile — Junior$36,760
- 50th Percentile — Median$44,630
- 75th Percentile — Senior$51,750
- 90th Percentile — Top Earners$63,370
Half of Customer Service Representatives in Pennsylvania earn more than $44,630. The top 10% make $63,370 or more, while entry-level workers start around $31,430.
Customer Service Representatives in Pennsylvania: Key Facts
Source: BLS OEWS May 2025
- Pennsylvania ranks 26th of 51 states for Customer Service Representatives pay, at $46,260 per year (0.7% below the U.S. average of $46,590).
- 94,340 people work as Customer Service Representatives in Pennsylvania — 3.6% of all U.S. Customer Service Representatives jobs.
- Location quotient 0.93: Customer Service Representatives jobs are less concentrated in Pennsylvania than in the U.S. overall.
- Pay range: the lowest-paid 10% earn under $31,430; the top 10% earn over $63,370.
- Hourly equivalent: $22.24 per hour (2,080 hours/year).
- The highest-paying state is California at $54,640.
- Among business jobs in Pennsylvania, Personal Financial Advisors pays the most ($165,100).
Customer Service Representatives Job Market in Pennsylvania
Key factors affecting compensation
Pennsylvania's key industries are Healthcare, Education, Finance, and its job market is rated strong. Customer Service Representatives here earn $46,260 on average, placing the state 26th nationally.
With a cost-of-living index of 0.99 (U.S. = 1.00), a Pennsylvania salary of $46,260 is roughly equivalent to $46,727 at the national average cost of living.
Compared with nearby states in the pay ranking, Hawaii ($47,130), Montana ($47,000), Ohio ($46,870) are the closest alternatives for Customer Service Representatives weighing a move.
U.S. Bureau of Labor Statistics · Occupational Employment and Wage Statistics (OES) · May 2025
Other Business Jobs in Pennsylvania
Related career salary benchmarks
- Personal Financial Advisors $165,100/yr Pennsylvania +256.9% vs this role
- Project Management Specialists $106,910/yr Pennsylvania +131.1% vs this role
- Management Analysts $100,450/yr Pennsylvania +117.1% vs this role
- Financial and Investment Analysts $98,530/yr Pennsylvania +113.0% vs this role
- Compliance Officers $93,230/yr Pennsylvania +101.5% vs this role
- Financial Examiners $92,710/yr Pennsylvania +100.4% vs this role
- Credit Analysts $92,440/yr Pennsylvania +99.8% vs this role
- Business Operations Specialists All Other $89,710/yr Pennsylvania +93.9% vs this role
Frequently Asked Questions
Common questions about this salary
What is the average Customer Service Representatives salary in Pennsylvania?
The average Customer Service Representatives salary in Pennsylvania is $46,260 per year (median $44,630), which is 0.7% below the national average of $46,590.
How does Pennsylvania rank for Customer Service Representatives pay?
Pennsylvania ranks 26th out of 51 states. The highest-paying state is California ($54,640/yr).
How much do entry-level Customer Service Representatives make in Pennsylvania?
The lowest-paid 10% of Customer Service Representatives in Pennsylvania earn about $31,430 per year and the 25th percentile is $36,760.
How much do Customer Service Representatives make per hour in Pennsylvania?
About $22.24 per hour, based on the $46,260 annual average and 2,080 working hours per year.
How many Customer Service Representatives work in Pennsylvania?
BLS counts 94,340 Customer Service Representatives jobs in Pennsylvania (OEWS May 2025).
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