Customer Service Representatives Pay Range in Maryland
Pay distribution across experience levels
- 10th Percentile — Entry Level$32,600
- 25th Percentile — Junior$36,430
- 50th Percentile — Median$42,830
- 75th Percentile — Senior$50,490
- 90th Percentile — Top Earners$64,000
Half of Customer Service Representatives in Maryland earn more than $42,830. The top 10% make $64,000 or more, while entry-level workers start around $32,600.
Customer Service Representatives in Maryland: Key Facts
Source: BLS OEWS May 2025
- Maryland ranks 27th of 51 states for Customer Service Representatives pay, at $46,100 per year (1.1% below the U.S. average of $46,590).
- 37,740 people work as Customer Service Representatives in Maryland — 1.5% of all U.S. Customer Service Representatives jobs.
- Location quotient 0.82: Customer Service Representatives jobs are less concentrated in Maryland than in the U.S. overall.
- Pay range: the lowest-paid 10% earn under $32,600; the top 10% earn over $64,000.
- Hourly equivalent: $22.16 per hour (2,080 hours/year).
- The highest-paying state is California at $54,640.
- Among business jobs in Maryland, Personal Financial Advisors pays the most ($153,800).
Customer Service Representatives Job Market in Maryland
Key factors affecting compensation
Maryland's key industries are Government, Healthcare, Technology, and its job market is rated strong. Customer Service Representatives here earn $46,100 on average, placing the state 27th nationally.
With a cost-of-living index of 1.15 (U.S. = 1.00), a Maryland salary of $46,100 is roughly equivalent to $40,087 at the national average cost of living.
Compared with nearby states in the pay ranking, Montana ($47,000), Ohio ($46,870), Missouri ($46,470) are the closest alternatives for Customer Service Representatives weighing a move.
U.S. Bureau of Labor Statistics · Occupational Employment and Wage Statistics (OES) · May 2025
Other Business Jobs in Maryland
Related career salary benchmarks
- Personal Financial Advisors $153,800/yr Maryland +233.6% vs this role
- Management Analysts $119,870/yr Maryland +160.0% vs this role
- Financial and Investment Analysts $116,600/yr Maryland +152.9% vs this role
- Financial Examiners $114,360/yr Maryland +148.1% vs this role
- Project Management Specialists $112,710/yr Maryland +144.5% vs this role
- Budget Analysts $110,120/yr Maryland +138.9% vs this role
- Logisticians $107,090/yr Maryland +132.3% vs this role
- Business Operations Specialists All Other $107,050/yr Maryland +132.2% vs this role
Frequently Asked Questions
Common questions about this salary
What is the average Customer Service Representatives salary in Maryland?
The average Customer Service Representatives salary in Maryland is $46,100 per year (median $42,830), which is 1.1% below the national average of $46,590.
How does Maryland rank for Customer Service Representatives pay?
Maryland ranks 27th out of 51 states. The highest-paying state is California ($54,640/yr).
How much do entry-level Customer Service Representatives make in Maryland?
The lowest-paid 10% of Customer Service Representatives in Maryland earn about $32,600 per year and the 25th percentile is $36,430.
How much do Customer Service Representatives make per hour in Maryland?
About $22.16 per hour, based on the $46,100 annual average and 2,080 working hours per year.
How many Customer Service Representatives work in Maryland?
BLS counts 37,740 Customer Service Representatives jobs in Maryland (OEWS May 2025).
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