Customer Service Representatives Pay Range in North Carolina
Pay distribution across experience levels
- 10th Percentile — Entry Level$30,200
- 25th Percentile — Junior$34,960
- 50th Percentile — Median$40,240
- 75th Percentile — Senior$48,590
- 90th Percentile — Top Earners$59,820
Half of Customer Service Representatives in North Carolina earn more than $40,240. The top 10% make $59,820 or more, while entry-level workers start around $30,200.
Customer Service Representatives in North Carolina: Key Facts
Source: BLS OEWS May 2025
- North Carolina ranks 37th of 51 states for Customer Service Representatives pay, at $43,450 per year (6.7% below the U.S. average of $46,590).
- 89,510 people work as Customer Service Representatives in North Carolina — 3.4% of all U.S. Customer Service Representatives jobs.
- Location quotient 1.09: Customer Service Representatives jobs are more concentrated in North Carolina than in the U.S. overall.
- Pay range: the lowest-paid 10% earn under $30,200; the top 10% earn over $59,820.
- Hourly equivalent: $20.89 per hour (2,080 hours/year).
- The highest-paying state is California at $54,640.
- Among business jobs in North Carolina, Personal Financial Advisors pays the most ($143,740).
Customer Service Representatives Job Market in North Carolina
Key factors affecting compensation
North Carolina's key industries are Technology, Finance, Agriculture, and its job market is rated strong. Customer Service Representatives here earn $43,450 on average, placing the state 37th nationally.
With a cost-of-living index of 0.91 (U.S. = 1.00), a North Carolina salary of $43,450 is roughly equivalent to $47,747 at the national average cost of living.
Compared with nearby states in the pay ranking, Utah ($44,570), Tennessee ($44,300), Wyoming ($44,080) are the closest alternatives for Customer Service Representatives weighing a move.
U.S. Bureau of Labor Statistics · Occupational Employment and Wage Statistics (OES) · May 2025
Other Business Jobs in North Carolina
Related career salary benchmarks
- Personal Financial Advisors $143,740/yr North Carolina +230.8% vs this role
- Financial and Investment Analysts $109,880/yr North Carolina +152.9% vs this role
- Project Management Specialists $107,630/yr North Carolina +147.7% vs this role
- Financial Examiners $105,660/yr North Carolina +143.2% vs this role
- Management Analysts $105,600/yr North Carolina +143.0% vs this role
- Credit Analysts $102,440/yr North Carolina +135.8% vs this role
- Accountants and Auditors $93,810/yr North Carolina +115.9% vs this role
- Market Research Analysts $89,430/yr North Carolina +105.8% vs this role
Frequently Asked Questions
Common questions about this salary
What is the average Customer Service Representatives salary in North Carolina?
The average Customer Service Representatives salary in North Carolina is $43,450 per year (median $40,240), which is 6.7% below the national average of $46,590.
How does North Carolina rank for Customer Service Representatives pay?
North Carolina ranks 37th out of 51 states. The highest-paying state is California ($54,640/yr).
How much do entry-level Customer Service Representatives make in North Carolina?
The lowest-paid 10% of Customer Service Representatives in North Carolina earn about $30,200 per year and the 25th percentile is $34,960.
How much do Customer Service Representatives make per hour in North Carolina?
About $20.89 per hour, based on the $43,450 annual average and 2,080 working hours per year.
How many Customer Service Representatives work in North Carolina?
BLS counts 89,510 Customer Service Representatives jobs in North Carolina (OEWS May 2025).
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