Customer Service Representatives Pay Range in Illinois
Pay distribution across experience levels
- 10th Percentile — Entry Level$33,590
- 25th Percentile — Junior$37,680
- 50th Percentile — Median$46,130
- 75th Percentile — Senior$58,050
- 90th Percentile — Top Earners$71,400
Half of Customer Service Representatives in Illinois earn more than $46,130. The top 10% make $71,400 or more, while entry-level workers start around $33,590.
Customer Service Representatives in Illinois: Key Facts
Source: BLS OEWS May 2025
- Illinois ranks 15th of 51 states for Customer Service Representatives pay, at $48,950 per year (5.1% above the U.S. average of $46,590).
- 100,970 people work as Customer Service Representatives in Illinois — 3.9% of all U.S. Customer Service Representatives jobs.
- Location quotient 0.99: Customer Service Representatives jobs are less concentrated in Illinois than in the U.S. overall.
- Pay range: the lowest-paid 10% earn under $33,590; the top 10% earn over $71,400.
- Hourly equivalent: $23.53 per hour (2,080 hours/year).
- The highest-paying state is California at $54,640.
- Among business jobs in Illinois, Personal Financial Advisors pays the most ($158,450).
Customer Service Representatives Job Market in Illinois
Key factors affecting compensation
Illinois's key industries are Finance, Manufacturing, Agriculture, and its job market is rated strong. Customer Service Representatives here earn $48,950 on average, placing the state 15th nationally.
With a cost-of-living index of 1.05 (U.S. = 1.00), a Illinois salary of $48,950 is roughly equivalent to $46,619 at the national average cost of living.
Compared with nearby states in the pay ranking, Colorado ($50,230), Rhode Island ($49,730), New Hampshire ($49,560) are the closest alternatives for Customer Service Representatives weighing a move.
U.S. Bureau of Labor Statistics · Occupational Employment and Wage Statistics (OES) · May 2025
Other Business Jobs in Illinois
Related career salary benchmarks
- Personal Financial Advisors $158,450/yr Illinois +223.7% vs this role
- Management Analysts $114,410/yr Illinois +133.7% vs this role
- Project Management Specialists $111,230/yr Illinois +127.2% vs this role
- Financial and Investment Analysts $110,820/yr Illinois +126.4% vs this role
- Financial Examiners $106,400/yr Illinois +117.4% vs this role
- Credit Analysts $103,060/yr Illinois +110.5% vs this role
- Budget Analysts $94,430/yr Illinois +92.9% vs this role
- Business Operations Specialists All Other $89,910/yr Illinois +83.7% vs this role
Frequently Asked Questions
Common questions about this salary
What is the average Customer Service Representatives salary in Illinois?
The average Customer Service Representatives salary in Illinois is $48,950 per year (median $46,130), which is 5.1% above the national average of $46,590.
How does Illinois rank for Customer Service Representatives pay?
Illinois ranks 15th out of 51 states. The highest-paying state is California ($54,640/yr).
How much do entry-level Customer Service Representatives make in Illinois?
The lowest-paid 10% of Customer Service Representatives in Illinois earn about $33,590 per year and the 25th percentile is $37,680.
How much do Customer Service Representatives make per hour in Illinois?
About $23.53 per hour, based on the $48,950 annual average and 2,080 working hours per year.
How many Customer Service Representatives work in Illinois?
BLS counts 100,970 Customer Service Representatives jobs in Illinois (OEWS May 2025).
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