📊 BLS Official Data · May 2025 Release

Customer Service Representative Salary in Pennsylvania (2026)

Pennsylvania · 1.0% below national average · High Demand

Average
$38,887
per year
Median
$35,917
per year
Hourly
$18.7
per hour
🏛️ Source: U.S. Bureau of Labor Statistics
📅 Dataset: OES May 2025
🔄 Published: May 2026
📍 Coverage: All 50 States + DC
📊
Salary Range & Percentiles
Pay distribution across experience levels
10th Percentile — Entry Level$27,552
25th Percentile — Junior$33,690
50th Percentile — Median$35,917
75th Percentile — Senior$47,500
90th Percentile — Top Earners$52,170
💡 Top-earning Customer Service Representatives in Pennsylvania make up to $52,170 per year. The job market in Pennsylvania is rated strong, with key industries including Healthcare, Education, Finance.
📈
Salary Growth Trend (2021–2026)
Six-year compensation trajectory
$34.4k
2021
$35.2k
2022
$36.1k
2023
$37.0k
2024
$37.9k
2025
$38.9k
2026
📈 Customer Service Representative salaries in Pennsylvania have followed the national trend with 2.5% annual growth. The strong demand in Pennsylvania's job market supports continued salary increases.
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Customer Service Representative Salary by City in Pennsylvania
Geographic salary comparison
CityAvg Salaryvs NationalDemand
Philadelphia $41,998 +8.0% High
Pittsburgh $38,109 -2.0% High
🔍
Customer Service Representative Job Market in Pennsylvania
Key factors affecting compensation

Pennsylvania is home to a strong job market for Customer Service Representatives. The state's key industries — Healthcare, Education, Finance — generate significant demand for skilled professionals. At $38,887 per year, Pennsylvania's Customer Service Representative salaries are 1.0% lower than the national average.

The cost of living in Pennsylvania (index: 0.99) makes salaries stretch further than in higher-cost states. Entry-level professionals in Pennsylvania can expect to earn $27,552–$33,690, while experienced Customer Service Representatives can command $47,500–$52,170.

Looking ahead, the Customer Service Representative profession in Pennsylvania is projected to grow at 2.5% annually. Major employers are actively hiring, and the state's investment in Healthcare continues to drive new opportunities for qualified candidates.

🏛️ U.S. Bureau of Labor Statistics · Occupational Employment and Wage Statistics (OES) · May 2025
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Compare with Similar Jobs
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Frequently Asked Questions
Common questions about this salary
  • The average Customer Service Representative salary in Pennsylvania is $38,887 per year in 2026, which is 1.0% below the national average of $39,280.
  • Major metro areas typically pay Customer Service Representatives the highest wages in Pennsylvania due to higher costs of living and competitive job markets.
  • Pennsylvania has a strong job market with major industries in Healthcare, Education, Finance. This makes it one of the better states for Customer Service Representative employment.
  • At $38,887/year, Pennsylvania Customer Service Representative salaries are 1.0% lower than the national average of $39,280/year.