📊 BLS Official Data · May 2025 Release

Customer Service Representative Salary in Ohio (2026)

Ohio · 12.0% below national average · High Demand

Average
$34,566
per year
Median
$31,926
per year
Hourly
$16.62
per hour
🏛️ Source: U.S. Bureau of Labor Statistics
📅 Dataset: OES May 2025
🔄 Published: May 2026
📍 Coverage: All 50 States + DC
📊
Salary Range & Percentiles
Pay distribution across experience levels
10th Percentile — Entry Level$24,490
25th Percentile — Junior$29,946
50th Percentile — Median$31,926
75th Percentile — Senior$42,222
90th Percentile — Top Earners$46,374
💡 Top-earning Customer Service Representatives in Ohio make up to $46,374 per year. The job market in Ohio is rated moderate, with key industries including Manufacturing, Healthcare, Retail.
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Salary Growth Trend (2021–2026)
Six-year compensation trajectory
$30.6k
2021
$31.3k
2022
$32.1k
2023
$32.9k
2024
$33.7k
2025
$34.6k
2026
📈 Customer Service Representative salaries in Ohio have followed the national trend with 2.5% annual growth. The strong demand in Ohio's job market supports continued salary increases.
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Customer Service Representative Salary by City in Ohio
Geographic salary comparison
CityAvg Salaryvs NationalDemand
Columbus $31,455 -9.0% High
Cincinnati $31,455 -9.0% High
Toledo $29,035 -16.0% High
Akron $29,381 -15.0% High
🔍
Customer Service Representative Job Market in Ohio
Key factors affecting compensation

Ohio is home to a moderate job market for Customer Service Representatives. The state's key industries — Manufacturing, Healthcare, Retail — generate significant demand for skilled professionals. At $34,566 per year, Ohio's Customer Service Representative salaries are 12.0% lower than the national average.

The cost of living in Ohio (index: 0.88) makes salaries stretch further than in higher-cost states. Entry-level professionals in Ohio can expect to earn $24,490–$29,946, while experienced Customer Service Representatives can command $42,222–$46,374.

Looking ahead, the Customer Service Representative profession in Ohio is projected to grow at 2.5% annually. Major employers are actively hiring, and the state's investment in Manufacturing continues to drive new opportunities for qualified candidates.

🏛️ U.S. Bureau of Labor Statistics · Occupational Employment and Wage Statistics (OES) · May 2025
⚖️
Compare with Similar Jobs
Related career salary benchmarks
Frequently Asked Questions
Common questions about this salary
  • The average Customer Service Representative salary in Ohio is $34,566 per year in 2026, which is 12.0% below the national average of $39,280.
  • Major metro areas typically pay Customer Service Representatives the highest wages in Ohio due to higher costs of living and competitive job markets.
  • Ohio has a moderate job market with major industries in Manufacturing, Healthcare, Retail. Opportunities exist in for Customer Service Representative employment.
  • At $34,566/year, Ohio Customer Service Representative salaries are 12.0% lower than the national average of $39,280/year.