📊 BLS Official Data · May 2025 Release

Customer Service Representative Salary in North Carolina (2026)

North Carolina · 9.0% below national average · High Demand

Average
$35,745
per year
Median
$33,015
per year
Hourly
$17.19
per hour
🏛️ Source: U.S. Bureau of Labor Statistics
📅 Dataset: OES May 2025
🔄 Published: May 2026
📍 Coverage: All 50 States + DC
📊
Salary Range & Percentiles
Pay distribution across experience levels
10th Percentile — Entry Level$25,326
25th Percentile — Junior$30,968
50th Percentile — Median$33,015
75th Percentile — Senior$43,662
90th Percentile — Top Earners$47,955
💡 Top-earning Customer Service Representatives in North Carolina make up to $47,955 per year. The job market in North Carolina is rated strong, with key industries including Technology, Finance, Agriculture.
📈
Salary Growth Trend (2021–2026)
Six-year compensation trajectory
$31.6k
2021
$32.4k
2022
$33.2k
2023
$34.0k
2024
$34.9k
2025
$35.7k
2026
📈 Customer Service Representative salaries in North Carolina have followed the national trend with 2.5% annual growth. The strong demand in North Carolina's job market supports continued salary increases.
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Customer Service Representative Salary by City in North Carolina
Geographic salary comparison
CityAvg Salaryvs NationalDemand
Charlotte $34,315 -4.0% High
Raleigh $35,030 -2.0% High
Greensboro $32,170 -10.0% High
Durham $34,673 -3.0% High
Winston-Salem $31,098 -13.0% High
🔍
Customer Service Representative Job Market in North Carolina
Key factors affecting compensation

North Carolina is home to a strong job market for Customer Service Representatives. The state's key industries — Technology, Finance, Agriculture — generate significant demand for skilled professionals. At $35,745 per year, North Carolina's Customer Service Representative salaries are 9.0% lower than the national average.

The cost of living in North Carolina (index: 0.91) makes salaries stretch further than in higher-cost states. Entry-level professionals in North Carolina can expect to earn $25,326–$30,968, while experienced Customer Service Representatives can command $43,662–$47,955.

Looking ahead, the Customer Service Representative profession in North Carolina is projected to grow at 2.5% annually. Major employers are actively hiring, and the state's investment in Technology continues to drive new opportunities for qualified candidates.

🏛️ U.S. Bureau of Labor Statistics · Occupational Employment and Wage Statistics (OES) · May 2025
⚖️
Compare with Similar Jobs
Related career salary benchmarks
Frequently Asked Questions
Common questions about this salary
  • The average Customer Service Representative salary in North Carolina is $35,745 per year in 2026, which is 9.0% below the national average of $39,280.
  • Major metro areas typically pay Customer Service Representatives the highest wages in North Carolina due to higher costs of living and competitive job markets.
  • North Carolina has a strong job market with major industries in Technology, Finance, Agriculture. This makes it one of the better states for Customer Service Representative employment.
  • At $35,745/year, North Carolina Customer Service Representative salaries are 9.0% lower than the national average of $39,280/year.