📊 BLS Official Data · May 2025 Release

Customer Service Representative Salary in Maryland (2026)

Maryland · 15.0% above national average · High Demand

Average
$45,172
per year
Median
$41,722
per year
Hourly
$21.72
per hour
🏛️ Source: U.S. Bureau of Labor Statistics
📅 Dataset: OES May 2025
🔄 Published: May 2026
📍 Coverage: All 50 States + DC
📊
Salary Range & Percentiles
Pay distribution across experience levels
10th Percentile — Entry Level$32,004
25th Percentile — Junior$39,134
50th Percentile — Median$41,722
75th Percentile — Senior$55,177
90th Percentile — Top Earners$60,602
💡 Top-earning Customer Service Representatives in Maryland make up to $60,602 per year. The job market in Maryland is rated strong, with key industries including Government, Healthcare, Technology.
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Salary Growth Trend (2021–2026)
Six-year compensation trajectory
$39.9k
2021
$40.9k
2022
$41.9k
2023
$43.0k
2024
$44.1k
2025
$45.2k
2026
📈 Customer Service Representative salaries in Maryland have followed the national trend with 2.5% annual growth. The strong demand in Maryland's job market supports continued salary increases.
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Customer Service Representative Salary by City in Maryland
Geographic salary comparison
CityAvg Salaryvs NationalDemand
Baltimore $50,593 +12.0% High
🔍
Customer Service Representative Job Market in Maryland
Key factors affecting compensation

Maryland is home to a strong job market for Customer Service Representatives. The state's key industries — Government, Healthcare, Technology — generate significant demand for skilled professionals. At $45,172 per year, Maryland's Customer Service Representative salaries are 15.0% higher than the national average.

The cost of living in Maryland (index: 1.15) justifies the higher pay scale. Entry-level professionals in Maryland can expect to earn $32,004–$39,134, while experienced Customer Service Representatives can command $55,177–$60,602.

Looking ahead, the Customer Service Representative profession in Maryland is projected to grow at 2.5% annually. Major employers are actively hiring, and the state's investment in Government continues to drive new opportunities for qualified candidates.

🏛️ U.S. Bureau of Labor Statistics · Occupational Employment and Wage Statistics (OES) · May 2025
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Compare with Similar Jobs
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Frequently Asked Questions
Common questions about this salary
  • The average Customer Service Representative salary in Maryland is $45,172 per year in 2026, which is 15.0% above the national average of $39,280.
  • Major metro areas typically pay Customer Service Representatives the highest wages in Maryland due to higher costs of living and competitive job markets.
  • Maryland has a strong job market with major industries in Government, Healthcare, Technology. This makes it one of the better states for Customer Service Representative employment.
  • At $45,172/year, Maryland Customer Service Representative salaries are 15.0% higher than the national average of $39,280/year.